Frequently Asked Questions

We've tried our best to answer some common questions below but if there's any other questions you have then please feel free to send us your question via our contact page, Instagram or email at

Information about shipping, can be found on in our Shipping Policy

Information about returns/exchanges can be found in our Returns and Exchanges Policy.

Frequently Asked Questions

Sustainability is something we prioritize at With Nini. We are proud to operate as a low waste company, choosing to work with more sustainable materials while also keeping inventories at a minimum, preventing further contribution to our landfills.

We also try our best to ensure our packaging is eco-friendly. Shipments are sent in sustainable cardboard boxes instead of poly mailers, these boxes can be easily recycled and reused. Our organic cotton baggies used to package our accessories are also ethically made and can be reused for multiple purposes. When purchasing a With Nini product in-person, we like to package our products in 100% recyclable craft paper bags.

Our physical marketing materials such as business cards, thank you cards, and accessory holders/cards are made from recycled materials as well, making sure even the smallest detail is an ideal choice for our planet.

Yes! Local pickup for those living in or around Ottawa, ON are able to pickup their orders for free in Nepean, ON.

After selecting the "Local Pickup" shipping option when placing your order, you can expect an email from us to discuss a specific location along with a pick-up date and time.

If you do not hear from us within 48 hours or if you have any questions, you can reach out to us via our contact page or Instagram.